Fraud Management in the Simwood API
We have today made live some new experimental functionality in the Simwood API that we hope will greatly help you manage the pervasive risk from your customers’ or your own systems being hacked. As a...
View ArticleNew Customer API Features
We’re pleased to announce the latest incremental upgrade to our market-leading Customer API which adds a range of useful new tools including; Trunk Management Event Notifications Live Call Rates Call...
View ArticleClik here to view.
Automated fraud alerts
We’ve mentioned before the numerous features we offer to protect you if there’s a fraudulent issue on your account, such as your equipment or your customer being compromised or simply unviable...
View ArticleDo you still need Asterisk?
Ok, let’s get something straight to start with: We love Asterisk, it was the Swiss Army Knife of telecommunications and the product on which many people started their VoIP adventures. We’re very...
View ArticleInbound HTTP(S) API (“Webhooks”)
We currently have two APIs which send HTTP POST requests to customers; inbound fax, and inbound SMS. These have been in place for many years, and have fallen behind in supporting the latest security,...
View ArticleInbound Calls and Availability Zones
Many of our customers connect to us in multiple sites, using SRV and DNS to load-balance between their sites. We noticed, however, that some customers load-balancing between two sites 50/50 found that...
View ArticleCDR Data Retention
One of the key principles of GDPR is Data Minimisation. Additionally, it makes it clear that data collected with one specific purpose cannot be repurposed for another. Whilst the jury’s still out on...
View ArticleGC6 CLI Update
With effect Wednesday 10th October we will be implementing the first phase of CLI changes for compliance with the revised General Condition 6 as previously discussed here Outbound calls that do not...
View ArticleAPI Call Control
The Simwood API is great for provisioning and reporting as well as managing our wide range of fraud prevention controls and monitoring your current usage. One request we’ve heard a few times is that...
View ArticleRealtime Call Webhooks
We recently introduced a number of webhooks, and realtime Call Control functionality allowing you to end calls in progress via the API. Today, we’ve added two new webhooks; first, inprogress_summary,...
View Article
